i-tailor - the saga continues

Just in case you think it is only me, here are a couple of recent comments on the rip-off merchants:

1/3/13 at 10:31am

 

Stay away from this company they are a rip off, £35 for a shirt (invoice when it arrived said £14.99), did not fit at all, they claimed it was my measurements but my friend had the same issue, but his measurements came from one of his existing shirts not made by them. My only guess is they dont like to use too much material. If you still choose to go ahead give yourselves plenty of ectra inches

Funny - my problem exactly, even to them claiming it was all my fault! BTW, the shirt I got was probably worth £14.99 - more likely £3 in Tesco.

15/1/2013

I recently purchased 2 women's shirts from itailor and I was a bit nervous and the fit but understood that if I provided the wrong measurements that it would be my fault.
I was pleased with the design when the shirts arrived but when I tried them on I was very disappointed as they were way too big.
At first I assumed that I must have measured up incorrectly but luckily I kept a copy of the measurements from the order so I measured the shirts and compared.
I noticed that the chest, waist and hips were 2 inches bigger than ordered. The only reason I used this site was because I struggle to find shirts to fit me so I was very annoyed that they didn't even use my measurements.
I contacted itailor and explained the situation - they clearly didn't believe me and asked me to take pictures of the measurements - very inconvenient but I did this and then I received the following response.

As stated in our terms and conditions, we do add 2-7 inches (depending on your submitted measurements and fit selection) to the chest waist and hip areas as ease allowance per standard tailoring protocol.

I couldn't believe that they were serious, 2-7 inches!! How it that tailored?!

Funnily enough they have stopped responding to me now.

They did not say anything to me about adding inches - I wish they had, then the bloody shirts might have fitted! They did stop responding to my emails though. Their modus operandi (operandus?) clearly continues. 

If you are ever tempted to respond to their emails, check this Money Saving Expert link first for the latest updates (10 pages at present) You call yourseves tailors?