Totally useless web site; impossible to navigate and so-called 'Live Chat' does not connect. So just phone them, right? No bloody phone number on the web site and directory enquiries couldn't find one at first - eventually tracked down a premium (of course) number. Interminable bloody intro - I don't need to know about flights to Cuba 'cos I ain't going there!!!.
All I wanted to know was which terminal I'd be flying from so the parking service would know where to meet me. Of course, this helpful information is nowhere to be found on the documents they email you.
AND - you can't check in on-line unless you first BUY a specific seat. Yet another little extra (see previous post) they don't reveal until you have committed yourself to buying your ticket.
Crap doesn't begin to describe them. I thought Ryanair was bad but they begin to look like angels compared to this bunch.
