BMI - Behold, missing information?

So I booked my bmi flight on-line. Simple, fast, efficient.

I checked in on-line. Simple, fast, efficient.

Hang on – which terminal do I fly from? Nowhere on the information I have been sent, or on the bmi web site can I find out. Eventually I locate the information I need on the Heathrow web site.

Hang on again – how long before take-off does one have to arrive at the airport in these days of advanced terrorist techniques? Nowhere on the information I have been sent, or on the bmi web site can I find out. I eventually telephone the bmi office. A very pleasant gentleman tells me I should arrive with 90 minutes to spare. When I point out that this information is not available on the web site, he assures me that it is. However, his attempt to demonstrate the existence of the information fails dismally – he leads me through a somewhat less than intuitive path throught the site until I arrive at check-in information. Sadly there is no sign of anything indicationg 90 minutes , one-and-a-half hours, 5400 seconds or any other variation that might help.

Get your act together, bmi!

Note: The gist of this blog was communicated to BMI by email on 3 January. So far no response.